Reader, stop pushing the boulder. My client: "The two new city managers are doing a good job of holding people accountable. I'm not sure some of the team members like it. We might lose a few, but they've got to take swift action to get the revenue up."
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Me: "You know that's the hard way. Managers don't want to be babysitters. This isn't generating job satisfaction for them or their staff. But there is an easier way that realigns, reengages, and recommits the team to working together."
Compliance seems like a simple solution, but it is onerous. Constant vigilance is required to maintain compliance. As soon as the 'overlords' look away, people revert or rebel. What this tactic gains in rapid improvement is not sustained because it fails to foster commitment. The Easy WayThe easy way honors our most fundamental human needs. ​ Star Treatment💫 applies the latest insights from neuroscience and psychology to give your managers and their people exactly what they need to be intrinsically motivated to bring their best every day and feel ownership and commitment to the shared purpose and goals of the company. It replaces outmoded, fear-based command and control management practices with leadership behaviors that inspire the trust, connection, accountability, and teamwork required to rise to any challenge. Employee commitment is activated using the Star Treatment💫 system from day one. People choose to do the right thing because their commitment and energy align with the team's shared purpose and goals. Key benefits
Case studyHere’s what happened at my client, KPG, when we implemented this system Day 1: Everyone shows up to work on time, and at the end of the day, they make sure their tools and supplies are returned properly. Day 2: Everyone gets out the door to their jobs on time and with everything they need from the home office to complete the job. Day 3: Morale stays high and job stress declines; work feels less overwhelming and chaotic. Week 2: Employees finish their primary assignment with time to spare to work on unfinished tasks from older projects. Week 4: Profit margins on individual jobs rebound due to lowered payroll and material costs. ​ Star Treatment💫works because it keeps it simple. Everyone welcomes and desires these operating norms which is why they are embraced and last. If you are ready to get your team and business performance back to optimum, use the button below to learn more.
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My weekly emails are for you if you want a transformational SHOT OF POSITIVITY that makes you think, gets you laughing, and sparks a positive change. Start each week inspired.
Reader, I've been stricken with vacay brain. My eyes pop open. Dawn is breaking. I grab my phone to see 6:00 a.m. on the dot. I pause to take stock following my 36-hour round trip to St. Louis by car. Do I need more sleep? Am I ready to start my day? I feel good, and walking with my dogs at the park sounds invigorating. My feet hit the floor and I start my day thinking about all the productive work I am going to accomplish. I walk the dogs, grab a light bite, make my morning posts on social...
Reader, this gets a little personal. Over the winter, I started playing pickleball. I love it! I'm having so much fun. Summer is now officially here with a daily heat index topping 100 this past week. In past years, I have avoided being outside in such dreadful heat. This year, I'm taking two or more showers a day to cool off and wash away the sweat. Yes, I'm a prolific sweater. One of those people who always looks like they just ran a marathon after any exertion in the sun. I could choose to...
Reader, last week I got to do what I love twice! I delivered talks at two conferences — one in Texas and one in Louisville. I know that interactive learning is the best, so my presentations include some type of "pair and share" element whenever possible. In Texas, I invited the participants to reflect on their happiest and least happy job experiences, then share the stories with their partners. Here was the punchline from the debrief: Was the experience you shared about compensation, tasks,...