Reader, stop pushing the boulder. My client: "The two new city managers are doing a good job of holding people accountable. I'm not sure some of the team members like it. We might lose a few, but they've got to take swift action to get the revenue up."
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Me: "You know that's the hard way. Managers don't want to be babysitters. This isn't generating job satisfaction for them or their staff. But there is an easier way that realigns, reengages, and recommits the team to working together."
Compliance seems like a simple solution, but it is onerous. Constant vigilance is required to maintain compliance. As soon as the 'overlords' look away, people revert or rebel. What this tactic gains in rapid improvement is not sustained because it fails to foster commitment. The Easy WayThe easy way honors our most fundamental human needs. ​ Star Treatment💫 applies the latest insights from neuroscience and psychology to give your managers and their people exactly what they need to be intrinsically motivated to bring their best every day and feel ownership and commitment to the shared purpose and goals of the company. It replaces outmoded, fear-based command and control management practices with leadership behaviors that inspire the trust, connection, accountability, and teamwork required to rise to any challenge. Employee commitment is activated using the Star Treatment💫 system from day one. People choose to do the right thing because their commitment and energy align with the team's shared purpose and goals. Key benefits
Case studyHere’s what happened at my client, KPG, when we implemented this system Day 1: Everyone shows up to work on time, and at the end of the day, they make sure their tools and supplies are returned properly. Day 2: Everyone gets out the door to their jobs on time and with everything they need from the home office to complete the job. Day 3: Morale stays high and job stress declines; work feels less overwhelming and chaotic. Week 2: Employees finish their primary assignment with time to spare to work on unfinished tasks from older projects. Week 4: Profit margins on individual jobs rebound due to lowered payroll and material costs. ​ Star Treatment💫works because it keeps it simple. Everyone welcomes and desires these operating norms which is why they are embraced and last. If you are ready to get your team and business performance back to optimum, use the button below to learn more.
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Reader, steal this and avoid the dreaded PIP. To protect their anonymity I'm going to call this client Acme Incorporated. They had an attendance problem that was quickly becoming a turnover problem. Workers were consistently arriving late or calling out at the last minute, which resulted in internal chaos as remaining staff scrambled to deliver services to the on-site clients each day. Every day felt like the team was short staffed creating extra stress for managers, workers, and clients....
Reader, last week I hit a mental low. One of my closest friends packed up her life and moved 15 hours away. Even though I know we will remain friends, I am feeling deeply sad to lose the spontaneous hangout in person opportunities. Her presence got me through one of the toughest times I have faced. She matters to me. So in this state of sadness, Miranda (my inner critic) decides it's the perfect time to call me out as completely inadequate, pointing to my failure to be further in my business...
Reader, I have a treat for you. Meet Beatrice. My daughter just sent me this picture, and it got me thinking that Bea has a lot in common with us. Reader, how would you describe her vibe? I see trust, love, curiosity, and readiness. She is a fun-loving kitten, about 12 weeks old, and needs the same things we do. Psychological safety: Bea is up for pets from anyone. She trusts that humans will be caring and fun playmates and quickly makes friends with new people. She smartly sheaths her front...